Deskripsi Pekerjaan
Join FlexiSupport Inc. and enjoy a flexible weekend job that fits perfectly with your weekday schedule! We're looking for dedicated Customer Service Representatives to provide exceptional support to our valued customers.
Tanggung Jawab
- Handle inbound customer calls and emails professionally and efficiently.
- Address customer inquiries and complaints, ensuring high satisfaction rates.
- Troubleshoot technical issues and provide solutions.
- Maintain accurate records of customer interactions.
- Collaborate with the team to identify trends and improve customer service processes.
Kualifikasi
- High school diploma or equivalent.
- Excellent communication and active listening skills.
- Strong problem-solving abilities.
- Familiarity with CRM software.
- Availability on weekends (Saturday and Sunday).
- Previous customer service experience is a plus.