Deskripsi Pekerjaan
Join TechSupport Inc. as a Part-Time Customer Service Representative in our bustling New York office. Enjoy a flexible schedule while providing exceptional support to our valued customers.
Tanggung Jawab
- Handle inbound customer calls and emails
- Troubleshoot technical issues and provide solutions
- Document and track customer interactions
- Meet and exceed daily and monthly performance metrics
- Collaborate with the team to improve customer service processes
Kualifikasi
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Familiarity with basic computer troubleshooting
- Ability to work in a fast-paced environment
- Availability to work flexible hours, including evenings and weekends