Deskripsi Pekerjaan
Join our dynamic team as a Remote Customer Service Representative! Provide exceptional support to our valued customers from the comfort of your home.
Tanggung Jawab
- Handle inbound calls and emails from customers
- Troubleshoot and resolve technical issues
- Upsell and cross-sell products and services
- Document and track customer interactions
- Meet and exceed performance metrics
Kualifikasi
- High school diploma or equivalent
- Proven customer service experience
- Strong communication and problem-solving skills
- Familiarity with remote work tools
- Reliable internet connection and quiet workspace