Deskripsi Pekerjaan
Join our team to help process and manage unemployment claims during this unprecedented time. This is a critical role in supporting our nation's workforce.
Tanggung Jawab
- Review and process unemployment claims.
- Verify eligibility and calculate benefits.
- Respond to claimant inquiries via phone and email.
- Maintain accurate records and ensure data integrity.
- Contribute to process improvements.
Kualifikasi
- High school diploma or equivalent.
- Strong customer service skills.
- Excellent communication and active listening skills.
- Proficiency in Microsoft Office Suite.
- Ability to work in a fast-paced environment with shifting priorities.
- Bilingual skills are a plus.