Deskripsi Pekerjaan
Join TechSupport Inc. as a Remote Part-Time Customer Success Representative! Work from the comfort of your home and help our valued customers with their technical needs.
Tanggung Jawab
- Provide exceptional customer support via phone, email, and chat.
- Troubleshoot technical issues and guide customers through solutions.
- Document customer interactions and track progress.
- Collaborate with our internal teams to improve processes and products.
- Meet and exceed customer satisfaction metrics.
Kualifikasi
- High school diploma or equivalent.
- Proven customer service experience (6+ months).
- Strong technical aptitude and problem-solving skills.
- Excellent communication and active listening skills.
- Reliable internet connection and quiet workspace at home.
- Availability to work flexible hours, including evenings and weekends.