Deskripsi Pekerjaan
Join TechSupport Inc. as an Evening Shift Customer Service Representative! Enjoy a flexible schedule while providing top-notch support to our valued customers.
Tanggung Jawab
- Handle inbound customer calls and emails during evening shifts.
- Troubleshoot technical issues and provide solutions.
- Document customer interactions and maintain records.
- Meet and exceed performance metrics.
- Collaborate with the team to improve processes.
Kualifikasi
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Strong problem-solving skills and patience.
- Excellent communication skills in English.
- Proficiency in using computers and CRM software.
- Availability to work evenings and weekends.